Payment & Pricing

DiMaker follows a pay-as-you-go model. You pay for file generation, email distribution, storage beyond 5 GB, and user authentication for widgets or integrations. No monthly subscriptions.

Balance Top-Up

To use the service, you need to top up your balance with the required amount. Funds are deducted as you use the service. Any remaining amount stays on your balance and can be used at any time.

To top up your balance, click the "Top Up Balance" button and enter the amount in your account's currency. Payment methods vary depending on the account currency. After payment, a receipt will be sent to your registered email. No payment details are stored in DiMaker. No recurring or automatic payments.

An invoice can be issued on behalf of a legal entity (available in select countries). To request an invoice, choose "Invoice" as the payment method. Then, download or print the generated invoice.

After payment, funds are credited to your balance within three business days. Once the balance is topped up, a service completion certificate can be downloaded in the "Payments" section of Billing. You can also request a digitally signed document via electronic document exchange through support.

Charges

Funds are deducted from your balance at the time of use.

• File Generation. Charges apply immediately after the file is generated. If the file contains multiple pages, you are charged for each page.
• Email Distribution. Charges apply as soon as an email is sent. Failed emails are charged at the same rate.
• Storage. The first 5 GB of storage is free. If you need more, you can subscribe to 25, 50, or 100 GB directly in the "Storage" section. The fee for additional storage is deducted monthly on the subscription date.
• Authentication. Charges apply when sending authentication emails or verification calls as part of widget or integration authentication.

Trial Period

After registration, you receive 100 credits. Each chargeable action (such as file generation or email sending) deducts 1 credit. Once you top up your balance, trial credits are removed, and standard billing rates apply. Trial credits are not reissued for re-registered accounts.

Frequently Asked Questions

Can my balance go negative?

Technically, your balance can go negative, for example, if there are more pending emails than the available funds. Additionally, you can request approval from support to use services with a negative balance and pay later (available if you have previously topped up your account).

How can I get a report?

Currently, a report on deductions is not available. However, you can access a report on generated files in the "Storage" section.

Does the remaining balance expire?

No. Your balance remains available for use at any time.